how do i return my at&t phone

Not returning your device voids the ATT Trade-In Offer. If you submitted an order on Premier and selected the in-store pickup option or if you purchased your equipment directly.

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Via phone at 8002882020.

. Pack up the equipment youre sending back to us. This return policy may not reflect the policies of ATT authorized retailers. You have 14 days to return your iPhone.

ATT offers a return policy for equipment and services purchased directly from ATT. To return equipment to ATT use one of the following methods. Carrier iPhone Return Policy.

Back up your device. When you get your replacement device. If the phone or device.

Sign out of any cloud services. If you cant locate the. DO NOT send your trade-in with the new phone packaging.

All four major carriersATT Verizon Sprint and T-Mobilehave similar return policies. You can return or exchange your device during the return and exchange period if you purchased it. Include a copy of the invoice with your return and keep.

If you started the return process online well be in touch. Well tell you the best way to. I have an email stating ATT recieved.

Disable security features like Find My iPhone or Find My Mobile for Android. If we include a prepaid label in your new. To return ATT equipment by mail you need to follow these steps.

Reorder your shipping supplies. As for canceled accounts once they are terminated ATT takes about 45 days to process your refund. Remove all passwords and user locks.

Attach the prepaid shipping label to the return kit. If we send you a return kit. Ask for a prepaid label.

Take some pictures showing what the condition is before you send it back and some pictures to show how nicely you protected it. Print the label or have ATT mail it to you. Up to 6 cash back Simply.

Your replacement package includes return shipping materials so you can send us your defective device. You will need your receipt. Contact customer care at 800-331-0500.

Otherwise chat with us or call 8002882020 to get started. If you turn your phone in then either A the. Pack your device and everything that was included in the original manufacturers packaging.

Assuming the phones retail balance is fully paid and I use the Next18 again then am I required to return my old phone. With option 1 you get what you get if you had iphone you get the iphone same for Android or flip phone With option 2 you could get the iphone even if you had something else. In case you dont receive it.

From a corporate-owned ATT retail store. By visiting an ATT store. Also take a picture of the.

I returning my old ATT devise following the 300 promotional when purchasing a Samsung Galaxy or Note product back in September. Get a box and some bubble wrap. Over the phone from ATT.

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